Privacy Policy

Effective Date: 2001-01-01
Company Name: Safe Way Express
Website: https://safewayexps.com
Email: info@safewayexps.com

1. Introduction

At Safe Way Express, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

We may collect the following types of personal and non-personal information:

• Personal Identification Information:
  Name, email address, phone number, billing address, shipping address, identification documents (if required for customs), etc.

• Shipment Details:
  Package contents (as declared), origin and destination, tracking data, and delivery status.

• Payment Information:
  Card details or transaction IDs via secure third-party payment gateways.

• Technical Data:
  IP address, browser type, device information, operating system, pages visited, time spent, and referring website.

• Communication Data:
  Emails, chat messages, or support queries.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and deliver shipments

• To provide real-time tracking and delivery updates

• To respond to inquiries or provide customer support

• To verify your identity and prevent fraud

• To improve our services and website

• To comply with legal obligations and customs requirements

• To send you service-related messages, promotions (with consent), or updates

4. Sharing Your Information

We may share your data with:

• Trusted third-party logistics partners and carriers for delivery processing

• Payment processors to complete transactions

• Customs or governmental authorities as required by international shipping laws

• IT service providers for website hosting, security, and analytics

We do not sell, rent, or trade your personal information to third parties.

5. International Data Transfers

As an international logistics company, we may transfer your information across borders to deliver packages. These transfers are handled securely and in compliance with applicable data protection laws.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to:

• Improve user experience

• Analyze website performance

• Remember preferences

You can manage cookie preferences in your browser settings.